Tracking Your Order
Here’s how to track your order:
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Already have a tracking number?
Simply visit Australia Post Tracking, pop in your tracking code, and you’re good to go! -
Haven’t received your tracking number yet?
No worries! It’ll be sent automatically to your email within 3 business days after your order is dispatched. -
Still no tracking number?
If it’s been more than 5 business days, shoot us an email at contactus@ninemix.com with your order number, and we’ll sort it out for you.
📦 Delivery Timeframe: Most orders arrive within 10 to 15 business days. If your order doesn’t show up on time, no dramas – we’ll give you a full refund, and you can keep the product as a gift when it eventually arrives.
If you’ve got any questions, feel free to reach out. We’re here to help!
Thank you.
Tem Nenimix